Tech Reports

Tech Report kmi-06-10 Abstract

Knowledge work in nursing and midwifery: an evaluation through computer mediated communication
Techreport ID: kmi-06-10
Date: 2006
Author(s): Fiona Brooks, Peter Scott

Recent changes in policy and culture require health workers to incorporate ??knowledge work?? as a routine component of professional practice. Innovative computer-mediated communication technologies provide the opportunity to evaluate the nature of ??knowledge work?? within nursing and midwifery. This study embedded an online discussion system into an acute NHS Trust to support interaction within communities of practice. The complete record of online communications was analysed. Nurses were found to predominantly engage in information work with knowledge work restricted to senior-to-senior level exchanges. In contrast, midwives were observed to employ the technology to support knowledge work between all grades. The study indicates that technology can support knowledge work, including conveying tacit knowledge effectively.

Publication(s):

International Journal of Nursing Studies, Vol.43, 1, (83-97), Elsevier.

Future Internet

Knowledge
Management Multimedia &
Information Systems Narrative
Hypermedia New Media Systems Semantic Web &
Knowledge Services

Future Internet is...

With over a billion users, today's Internet is arguably the most successful human artifact ever created. The Internet's physical infrastructure, software, and content now play an integral part of the lives of everyone on the planet, whether they interact with it directly or not. Now nearing its fifth decade, the Internet has shown remarkable resilience and flexibility in the face of ever increasing numbers of users, data volume, and changing usage patterns, but faces growing challenges in meetings the needs of our knowledge society. Globally, many major initiatives are underway to address the need for more scientific research, physical infrastructure investment, better education, and better utilisation of the Internet. Within Japan, USA and Europe major new initiatives have begun in the area.

To succeed the Future Internet will need to address a number of cross-cutting challenges including:

Scalability in the face of peer-to-peer traffic, decentralisation, and increased openness

Trust when government, medical, financial, personal data are increasingly trusted to the cloud, and middleware will increasingly use dynamic service selection