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Tech Report KMI-06-07 Abstract


Co-OPR: Design and Evaluation of Collaborative Sensemaking and Planning Tools for Personnel Recovery
Techreport ID: KMI-06-07
Date: 2006
Author(s): Austin Tate, Simon Buckingham Shum, Jeff Dalton, Clara Mancini, Albert Selvin
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Personnel recovery teams must operate under intense pressure, taking into account not only hard logistics, but 'messy' factors such as the social or political implications of a decision. The Collaborative Operations for Personnel Recovery (Co-OPR) project has developed decision-support for sensemaking in such scenarios, seeking to exploit the complementary strengths of human and machine reasoning. Co-OPR integrates the Compendium sensemaking-support tool for real time information and argument mapping, with the I-X artificial intelligence planning and execution framework to support group activity and collaboration. Both share a common model for dealing with issues, the refinement of options for the activities to be performed, handling constraints and recording other information. The tools span the spectrum from being very flexible with few constraints on terminology and content, to knowledge-based relying on rich domain models and formal conceptual models (ontologies). In a personnel recovery experimental simulation of an UN peacekeeping operation, with roles played by military planning staff, the Co-OPR tools were judged by external evaluators to have been very effective.
 
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Knowledge Management is...


Knowledge Management
Creating learning organisations hinges on managing knowledge at many levels. Knowledge can be provided by individuals or it can be created as a collective effort of a group working together towards a common goal, it can be situated as "war stories" or it can be generalised as guidelines, it can be described informally as comments in a natural language, pictures and technical drawings or it can be formalised as mathematical formulae and rules, it can be expressed explicitly or it can be tacit, embedded in the work product. The recipient of knowledge - the learner - can be an individual or a work group, professionals, university students, schoolchildren or informal communities of interest.
Our aim is to capture, analyse and organise knowledge, regardless of its origin and form and make it available to the learner when needed presented with the necessary context and in a form supporting the learning processes.