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Tech Report kmi-00-01 Abstract


Contextually-enriched Documents: Publishing for Organizational Learning
Techreport ID: kmi-00-01
Date: 2000
Author(s): Marek Hatala
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We are looking at how new tools and forms of document interface can be used to support document centered discourse, to enrich documents with contextual information, and ultimately, to support models of organizational learning. Building on the Digital Document Discourse Environment (D3E) we have developed tools to support the publishing of digital documents tightly coupled with discussion spaces supporting the sharing of knowledge both throughout organizations and geographically dispersed communities. Based on the requirements arising from the three industrial trials we have constructed tools for publishing enriched documents within an organization to the support the capturing of organizational knowledge and practices.
 
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Knowledge Management is...


Knowledge Management
Creating learning organisations hinges on managing knowledge at many levels. Knowledge can be provided by individuals or it can be created as a collective effort of a group working together towards a common goal, it can be situated as "war stories" or it can be generalised as guidelines, it can be described informally as comments in a natural language, pictures and technical drawings or it can be formalised as mathematical formulae and rules, it can be expressed explicitly or it can be tacit, embedded in the work product. The recipient of knowledge - the learner - can be an individual or a work group, professionals, university students, schoolchildren or informal communities of interest.
Our aim is to capture, analyse and organise knowledge, regardless of its origin and form and make it available to the learner when needed presented with the necessary context and in a form supporting the learning processes.