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Tech Report kmi-06-18 Abstract


User Interaction and Uptake Challenges to Successfully Deploying Semantic Web Technologies
Techreport ID: kmi-06-18
Date: 2006
Author(s): Tom Heath, John Domingue, Paul Shabajee
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The Semantic Web community could benefit greatly from 'eating its own dog food' in order to better understand the challenges and opportunities of a Semantic Web from the user perspective. In this paper we describe the deployment of Semantic Web applications and services at the 3rd European Semantic Web Conference (ESWC2006), before presenting results of an evaluation into how these technologies were experienced by delegates. Based on themes identified in the evaluation we highlight seven user interaction and uptake challenges raised by the conference experience, and discuss how these may generalize to the widespread deployment of Semantic Web technologies.

Publication(s):

Proceedings of The 3rd International Semantic Web User Interaction Workshop (SWUI2006), 5th International Semantic Web Conference (ISWC2006), November 2006, Athens, Georgia, USA.
 
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Knowledge Management is...


Knowledge Management
Creating learning organisations hinges on managing knowledge at many levels. Knowledge can be provided by individuals or it can be created as a collective effort of a group working together towards a common goal, it can be situated as "war stories" or it can be generalised as guidelines, it can be described informally as comments in a natural language, pictures and technical drawings or it can be formalised as mathematical formulae and rules, it can be expressed explicitly or it can be tacit, embedded in the work product. The recipient of knowledge - the learner - can be an individual or a work group, professionals, university students, schoolchildren or informal communities of interest.
Our aim is to capture, analyse and organise knowledge, regardless of its origin and form and make it available to the learner when needed presented with the necessary context and in a form supporting the learning processes.