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Tech Report kmi-96-14 Abstract


Artificial Societies and Psychological Agents
Techreport ID: kmi-96-14
Date: 1996
Author(s): Stuart Watt
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Agents have for a while been a key concept in artificial intelligence, but often all that the word refers to is a computational process or task with a capability for autonomous action, either alone or in an artificial society of similar agents. But the artificial nature of these societies restricts the flexibility of agents to a point where social interaction between people and agents is blocked by significant social and psychological factors not usually considered in artificial intelligence research. This paper argues that to overcome these problems, it will be necessary to return to the study of human psychology and interaction, and to introduce the concept of 'psychological agents.'

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A revised version of this paper is to appear in the British Telecom Technology Journal special issue on Intelligent Agents, Autumn 1996
 
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Knowledge Management is...


Knowledge Management
Creating learning organisations hinges on managing knowledge at many levels. Knowledge can be provided by individuals or it can be created as a collective effort of a group working together towards a common goal, it can be situated as "war stories" or it can be generalised as guidelines, it can be described informally as comments in a natural language, pictures and technical drawings or it can be formalised as mathematical formulae and rules, it can be expressed explicitly or it can be tacit, embedded in the work product. The recipient of knowledge - the learner - can be an individual or a work group, professionals, university students, schoolchildren or informal communities of interest.
Our aim is to capture, analyse and organise knowledge, regardless of its origin and form and make it available to the learner when needed presented with the necessary context and in a form supporting the learning processes.