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Tech Report kmi-97-18 Abstract


On-line study guides for distance education students: can 'advisor' agents help?
Techreport ID: kmi-97-18
Date: 1997
Author(s): Chris McKillop
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This project focussed on the construction of a prototype on-line study guide for the 'M206 Computing: An Object-oriented Approach' distance education course provided by the Open University (UK). The specific problems students encounter while studying a course with a complex media mix such as this course have been looked at, as well as the wider issues concerning the problems distance education students encounter whilst studying. A comparison between the difficulties distance education and traditional students have when studying has also been made and a number of interesting similarities and differences observed. A prototype on-line study guide has been constructed using an 'advisor' agent, the Progress Advisor. The Progress Advisor has been evaluated by distance education students who were very positive about it. From this evidence the idea of 'advisor' agents is one worth developing further. While this was a small project, a number of important and interesting issues have emerged from the research warranting further investigation and the importance of further research in this area has been highlighted. This work was carried out in the Knowledge Media Institute, Open University, under the supervision of Dr. Tamara Sumner.

Publication(s):

Dissertation for MSc in Human-Centred Computer Systems, School of Cognitive and Computing Sciences, University of Sussex.
 
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Knowledge Management is...


Knowledge Management
Creating learning organisations hinges on managing knowledge at many levels. Knowledge can be provided by individuals or it can be created as a collective effort of a group working together towards a common goal, it can be situated as "war stories" or it can be generalised as guidelines, it can be described informally as comments in a natural language, pictures and technical drawings or it can be formalised as mathematical formulae and rules, it can be expressed explicitly or it can be tacit, embedded in the work product. The recipient of knowledge - the learner - can be an individual or a work group, professionals, university students, schoolchildren or informal communities of interest.
Our aim is to capture, analyse and organise knowledge, regardless of its origin and form and make it available to the learner when needed presented with the necessary context and in a form supporting the learning processes.