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Tech Report kmi-98-01 Abstract


Enriching Representations of Work to Support Organisational Learning
Techreport ID: kmi-98-01
Date: 1998
Author(s): Tamara Sumner, John Domingue and Zdenek Zdrahal
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The ENRICH project will develop tools and methodologies supporting organisational learning addressing three core business needs: * Supporting individuals and groups to continuously reflect on and improve work practices. * Supporting distributed groups to share 'best practices' and improve their coordination efforts. * Promoting the establishment of 'virtual centres of excellence' that serve to identify core competencies and nurture their development by bringing people together (across time and geography) with relevant expertise. The project is user-driven: three pilot projects within operational areas relevant to the industrial partners will provide the context for all implementation and evaluation activities, ensuring that the tools and methodologies delivered by the project are both useful and usable. The project's results will be exploited through the european-wide ties of all partners in the areas of aerospace, engineering, power generation, and distance education.

Publication(s):

EU ESPRIT Proposal for the thematic call "IT in Learning and Training in Industry", project duration 1998/1999.
 
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Knowledge Management is...


Knowledge Management
Creating learning organisations hinges on managing knowledge at many levels. Knowledge can be provided by individuals or it can be created as a collective effort of a group working together towards a common goal, it can be situated as "war stories" or it can be generalised as guidelines, it can be described informally as comments in a natural language, pictures and technical drawings or it can be formalised as mathematical formulae and rules, it can be expressed explicitly or it can be tacit, embedded in the work product. The recipient of knowledge - the learner - can be an individual or a work group, professionals, university students, schoolchildren or informal communities of interest.
Our aim is to capture, analyse and organise knowledge, regardless of its origin and form and make it available to the learner when needed presented with the necessary context and in a form supporting the learning processes.