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Tech Report kmi-01-01 Abstract


Structuring Discourse for Collective Interpretation
Techreport ID: kmi-01-01
Date: 2001
Author(s): Simon Buckingham Shum and Albert M. Selvin
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This paper reflects on three examples of a discourse-oriented approach to supporting collective interpretation. By this, we mean activities involving two or more people who are trying to make sense of an issue. The common theme linking the examples is that each mediates interpretive activity via a software environment which structures discourse: participants construct their interpretation within a representational framework which in return provides computational services. As a by-product, this persistent trace of the sensemaking process can serve as a collective memory resource for subsequent reinterpretation. Based on the three examples, we draw attention to specific challenges that discourse-structuring technologies raise, and strategies for tackling them. A generic issue emerging from this work is the design of ontologies (representational schemes) by and for communities of practice.
 
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Semantic Web and Knowledge Services is...


Semantic Web and Knowledge Services
"The Semantic Web is an extension of the current web in which information is given well-defined meaning, better enabling computers and people to work in cooperation" (Berners-Lee et al., 2001).

Our research in the Semantic Web area looks at the potentials of fusing together advances in a range of disciplines, and applying them in a systemic way to simplify the development of intelligent, knowledge-based web services and to facilitate human access and use of knowledge available on the web. For instance, we are exploring ways in which tnatural language interfaces can be used to facilitate access to data distributed over different repositories. We are also developing infrastructures to support rapid development and deployment of semantic web services, which can be used to create web applications on-the-fly. We are also investigating ways in which semantic technology can support learning on the web, through a combination of knowledge representation support, pedagogical theories and intelligent content aggregation mechanisms. Finally, we are also investigating the Semantic Web itself as a domain of analysis and performing large scale empirical studies to uncover data about the concrete epistemologies which can be found on the Semantic Web. This exciting new area of research gives us concrete insights on the different conceptualizations that are present on the Semantic Web by giving us the possibility to discover which are the most common viewpoints, which viewpoints are mutually inconsistent, to what extent different models agree or disagree, etc...

Our aim is to be at the forefront of both theoretical and practical developments on the Semantic Web not only by developing theories and models, but also by building concrete applications, for a variety of domains and user communities, including KMi and the Open University itself.