Tech Reports
Tech Report KMI-06-14 Abstract
Modelling Discourse in Contested Domains: A Semiotic and Cognitive Framework
Techreport ID: KMI-06-14
Date: 2006
Author(s): Clara Mancini, Simon Buckingham Shum
This paper examines the representational requirements for interactive, collaborative systems intended to support sensemaking and argumentation over contested issues. We argue that a perspective supported by semiotic and cognitively oriented discourse analyses offers both theoretical insights and motivates representational requirements for the semantics of tools for contesting meaning. We introduce our semiotic approach, highlighting its implications for discourse representation, before describing a research system (ClaiMaker) designed to support the construction of scholarly argumentation by allowing analysts to publish and contest 'claims' about scientific contributions. We show how ClaiMaker's representational scheme is grounded in specific assumptions concerning the nature of explicit modelling, and the evolution of meaning within a discourse community. These characteristics allow the system to represent scholarly discourse as a dynamic process, in the form of continuously evolving structures. A cognitively oriented discourse analysis then shows how the use of a small set of cognitive relational primitives in the underlying ontology opens possibilities for offering users advanced forms of computational service for analysing collectively constructed argumentation networks.
Publication(s):
Mancini, C. and Buckingham Shum, S.J. (In Press). Modelling Discourse in Contested Do-mains: A Semiotic and Cognitive Framework. International Journal of Human Computer Studies. [PrePrint: http://kmi.open.ac.uk/publications/pdf/KMI-TR-06-14.pdf]
Future Internet
KnowledgeManagementMultimedia &
Information SystemsNarrative
HypermediaNew Media SystemsSemantic Web &
Knowledge ServicesSocial Software
Social Software is...

Interacting with other people not only forms the core of human social and psychological experience, but also lies at the centre of what makes the internet such a rich, powerful and exciting collection of knowledge media. We are especially interested in what happens when such interactions take place on a very large scale -- not only because we work regularly with tens of thousands of distance learners at the Open University, but also because it is evident that being part of a crowd in real life possesses a certain 'buzz' of its own, and poses a natural challenge. Different nuances emerge in different user contexts, so we choose to investigate the contexts of work, learning and play to better understand the trade-offs involved in designing effective large-scale social software for multiple purposes.
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