Tech Reports
Tech Report kmi-00-10 Abstract
Knowledge Management in a Distributed Organisation
Techreport ID: kmi-00-10
Date: 2000
Author(s): Martin Dzbor, Jan Paralic and Marek Paralic
Knowledge has become an important asset in a modern enterprise. Straightforward and fast access to knowledge possessed by its employees may significantly influence the competitiveness of an enterprise. It has become very important for advanced organisations to make the best use of information gathered from various document sources inside companies and from external sources like the Internet. There are many technologies under de-velopment, which address knowledge discovery. On the other hand, there is a lack of efficient technologies focused on organising and sharing of existing knowledge. In this paper we introduce the research in scope of KnowWeb (EC funded project). We focus our attention on two important issues ö (i) how to capture tacit, contextual knowledge that is connected to the documents and (ii) how to support knowledge management in geographically distributed organi-sations through up-to-date communication and AI technologies.
Publication(s):
In 'Advances in Networked Enterprises' (Eds. L.M. Camarinha-Matos, H. Afsarmanesh, H.-H. Erbe), Kluwer Publ.; 4th IEEE/IFIP Conference on IT for Balanced Automation Systems, Berlin, Germany, September 2000
Future Internet
KnowledgeManagementMultimedia &
Information SystemsNarrative
HypermediaNew Media SystemsSemantic Web &
Knowledge ServicesSocial Software
Social Software is...

Interacting with other people not only forms the core of human social and psychological experience, but also lies at the centre of what makes the internet such a rich, powerful and exciting collection of knowledge media. We are especially interested in what happens when such interactions take place on a very large scale -- not only because we work regularly with tens of thousands of distance learners at the Open University, but also because it is evident that being part of a crowd in real life possesses a certain 'buzz' of its own, and poses a natural challenge. Different nuances emerge in different user contexts, so we choose to investigate the contexts of work, learning and play to better understand the trade-offs involved in designing effective large-scale social software for multiple purposes.
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