Tech Reports
Tech Report kmi-04-09 Abstract
Assisted Electronic Communication in Nursing
Techreport ID: kmi-04-09
Date: 2004
Author(s): Peter Scott, Fiona Brooks, Kevin Quick, Maria Macintyre, Christine Rospopa
This Assisted Electronic Communication research project explored the potential of information technologies to change communication behaviours and facilitate improvements in health care practice and service delivery. A central concern of this work has been the impact of new technology on communication processes and structures within the nursing professions. To explore this issue, we created, administered and evaluated a core document discussion space system supported by the deployment of a multimedia webcasting system. The technology enabled health care professionals within an acute NHS Trust to contribute to threaded, asynchronous discussions and themed information.
Future Internet
KnowledgeManagementMultimedia &
Information SystemsNarrative
HypermediaNew Media SystemsSemantic Web &
Knowledge ServicesSocial Software
Social Software is...
Interacting with other people not only forms the core of human social and psychological experience, but also lies at the centre of what makes the internet such a rich, powerful and exciting collection of knowledge media. We are especially interested in what happens when such interactions take place on a very large scale -- not only because we work regularly with tens of thousands of distance learners at the Open University, but also because it is evident that being part of a crowd in real life possesses a certain 'buzz' of its own, and poses a natural challenge. Different nuances emerge in different user contexts, so we choose to investigate the contexts of work, learning and play to better understand the trade-offs involved in designing effective large-scale social software for multiple purposes.
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