Seminars [278]

Forthcoming Events [1]

Past Events [277]
 
 

News

 
KMi Seminars
A Question of Complexity Measuring the Maturity of Online Enquiry Communities
This event took place on Wednesday 17 April 2013 at 11:30

 
Gregoire Burel


Online enquiry communities such as Question Answering (Q&A) websites allow people to seek answers to all kind of questions. With the growing popularity of such platforms, it is important for community managers to constantly monitor the performance of their communities. Although different metrics have been proposed for tracking the evolution of such communities, maturity, the process in which communities become more topic proficient over time, has been largely ignored despite its potential to help in identifying robust communities. In this paper, we interpret community maturity as the proportion of complex questions in a community at a given time. We use the Server Fault (SF) community, a Question Answering (Q&A) community of system administrators, as our case study and perform analysis on question complexity, the level of expertise required to answer a question. We show that question complexity depends on both the length of involvement and the level of contributions of the users who post questions within their community. We extract features relating to askers, answerers, questions and answers, and analyse which features are strongly correlated with question complexity. Although our findings highlight the difficulty of automatically identifying question complexity, we found that complexity is more influenced by both the topical focus and the length of community involvement of askers. Following the identification of question complexity, we define a measure of maturity and analyse the evolution of different topical communities. Our results show that different topical communities show different maturity patterns. Some communities show a high maturity at the beginning while others exhibit slow maturity rate.



 
KMi Seminars Event | SSSW 2013, The 10th Summer School on Ontology Engineering and the Semantic Web Journal | 25 years of knowledge acquisition
 

Semantic Web and Knowledge Services is...


Semantic Web and Knowledge Services
"The Semantic Web is an extension of the current web in which information is given well-defined meaning, better enabling computers and people to work in cooperation" (Berners-Lee et al., 2001).

Our research in the Semantic Web area looks at the potentials of fusing together advances in a range of disciplines, and applying them in a systemic way to simplify the development of intelligent, knowledge-based web services and to facilitate human access and use of knowledge available on the web. For instance, we are exploring ways in which tnatural language interfaces can be used to facilitate access to data distributed over different repositories. We are also developing infrastructures to support rapid development and deployment of semantic web services, which can be used to create web applications on-the-fly. We are also investigating ways in which semantic technology can support learning on the web, through a combination of knowledge representation support, pedagogical theories and intelligent content aggregation mechanisms. Finally, we are also investigating the Semantic Web itself as a domain of analysis and performing large scale empirical studies to uncover data about the concrete epistemologies which can be found on the Semantic Web. This exciting new area of research gives us concrete insights on the different conceptualizations that are present on the Semantic Web by giving us the possibility to discover which are the most common viewpoints, which viewpoints are mutually inconsistent, to what extent different models agree or disagree, etc...

Our aim is to be at the forefront of both theoretical and practical developments on the Semantic Web not only by developing theories and models, but also by building concrete applications, for a variety of domains and user communities, including KMi and the Open University itself.