From Search to Discovery
This event took place on Wednesday 01 June 2011 at 11:30
Tony Russell-Rose Endeca
The landscape of the search industry is undergoing fundamental change. In particular, there is a growing realisation that the true value of search is best realised by embedding it a wider discovery context, so that in addition to facilitating basic lookup tasks such as known-item search and fact retrieval, support is also provided for more complex exploratory tasks such as comparison, aggregation, analysis, synthesis, evaluation, and so on. Clearly, for these sorts of activity a much richer kind of interaction or dialogue between system and end user is required. This talk examines what forms this interactivity might take and discusses a number of principles and approaches for designing effective search and discovery experiences.
This event took place on Wednesday 01 June 2011 at 11:30
The landscape of the search industry is undergoing fundamental change. In particular, there is a growing realisation that the true value of search is best realised by embedding it a wider discovery context, so that in addition to facilitating basic lookup tasks such as known-item search and fact retrieval, support is also provided for more complex exploratory tasks such as comparison, aggregation, analysis, synthesis, evaluation, and so on. Clearly, for these sorts of activity a much richer kind of interaction or dialogue between system and end user is required. This talk examines what forms this interactivity might take and discusses a number of principles and approaches for designing effective search and discovery experiences.
Future Internet
KnowledgeManagementMultimedia &
Information SystemsNarrative
HypermediaNew Media SystemsSemantic Web &
Knowledge ServicesSocial Software
Social Software is...

Interacting with other people not only forms the core of human social and psychological experience, but also lies at the centre of what makes the internet such a rich, powerful and exciting collection of knowledge media. We are especially interested in what happens when such interactions take place on a very large scale -- not only because we work regularly with tens of thousands of distance learners at the Open University, but also because it is evident that being part of a crowd in real life possesses a certain 'buzz' of its own, and poses a natural challenge. Different nuances emerge in different user contexts, so we choose to investigate the contexts of work, learning and play to better understand the trade-offs involved in designing effective large-scale social software for multiple purposes.
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