KMi Seminars
On Service Value Networks Composition
This event took place on Monday 27 June 2011 at 11:30

 
Ivan S. Razo-Zapata Free University Amsterdam

In our research we aim at a framework for Service Value Network (SVN) composition. Such framework focuses on business-oriented issues. In this sense, based on the concept of economic reciprocity, we consider a service as an economic activity that offers and requests valuable objects, i.e. the service gives its resources if, and only if, it gets its requested objects. Moreover, since the participants within an SVN are customers and suppliers, our framework helps to analyze the Business to Customer (B2C) and the Business to Business (B2B) value exchanges. Finally, we argue that the future internet of services depends on the availability of service offerings as well as the understanding of issues such as revenue models, service bundling, business relationships among others.

 
KMi Seminars
 

Social Software is...


Social Software
Social Software can be thought of as "software which extends, or derives added value from, human social behaviour - message boards, musical taste-sharing, photo-sharing, instant messaging, mailing lists, social networking."

Interacting with other people not only forms the core of human social and psychological experience, but also lies at the centre of what makes the internet such a rich, powerful and exciting collection of knowledge media. We are especially interested in what happens when such interactions take place on a very large scale -- not only because we work regularly with tens of thousands of distance learners at the Open University, but also because it is evident that being part of a crowd in real life possesses a certain 'buzz' of its own, and poses a natural challenge. Different nuances emerge in different user contexts, so we choose to investigate the contexts of work, learning and play to better understand the trade-offs involved in designing effective large-scale social software for multiple purposes.