KMi Seminars
Challenges and Approaches to Engaging Stakeholders in Requirements Engineering
This event took place on Tuesday 25 October 2005 at 12:15

 
Prof. Pericles Loucopoulos Information Systems Group, School of Informatics, the University of Manchester, UK

A key challenge in the development of systems is the engagement of domain experts in their articulation, agreement, and validation of requirements. This challenge is particularly pronounced at the early requirements phase when multiple stakeholders from different divisions and often different organisations need to reach agreement about the intended systems. Decisions taken at this stage have a profound effect on the technical and economic feasibility of a project. The response of the Requirements Engineering community has been the introduction of a variety of conceptual modelling formalisms and appropriate requirements engineering processes. There is sufficient empirical evidence however that demonstrates the alienation of stakeholders from such notations and processes. The possible acquiescence of stakeholders approving a specification, without a deeper understanding of the modelled system, can lead to potentially profound problems due to differences between the expected value from the target system and that which is finally delivered. This talk will explore issues, challenges and approaches associated with capturing of, negotiating about and agreeing on early requirements from a design stance, using examples from large scale industrial applications.

Download powerpoint presentation (3.4Mb ZIP file)

This seminar is part of a series for the READ Group, in Maths and Computing and is to be used on a forthcoming course M883.

 
KMi Seminars
 

Social Software is...


Social Software
Social Software can be thought of as "software which extends, or derives added value from, human social behaviour - message boards, musical taste-sharing, photo-sharing, instant messaging, mailing lists, social networking."

Interacting with other people not only forms the core of human social and psychological experience, but also lies at the centre of what makes the internet such a rich, powerful and exciting collection of knowledge media. We are especially interested in what happens when such interactions take place on a very large scale -- not only because we work regularly with tens of thousands of distance learners at the Open University, but also because it is evident that being part of a crowd in real life possesses a certain 'buzz' of its own, and poses a natural challenge. Different nuances emerge in different user contexts, so we choose to investigate the contexts of work, learning and play to better understand the trade-offs involved in designing effective large-scale social software for multiple purposes.