Privacy Policy

Who we are

Our website address is: https://kmi.open.ac.uk/.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What personal data we collect and why we collect it

Cookies

We use cookies to enhance your browsing experience and analyse website performance. Some cookies are essential for the website to function, while others are used to collect anonymized data through Google Analytics to help us improve our services.

Some forms on this site require the use of Google's reCAPTCHA service before they can be submitted. If you consent to this service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

We use Google Analytics to collect anonymised information about how visitors interact with our website. This data helps us understand website performance, improve user experience, and analyze trends. Google Analytics processes this information on our behalf and does not identify individual users. For more details, please refer to Googleā€™s Privacy Policy.

For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using a SolidWP-hosted API. In the process of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the SolidWP Privacy Policy.

How long we retain your data

Security logs are retained for 60 days.

Your rights

You have a number of rights in relation to your personal information, which apply in certain circumstances. Some of these rights will come into force under the GDPR on 25th May 2018. In order to exercise any of these rights, please contact us using the details in section 9 of this document.

You have the right;

  • To access your personal information that we process
  • To Rectify inaccuracies in the personal information that we hold about you

In some circumstances, you also have the right

  • To have your details removed from systems that we use to process your personal data
  • To restrict the processing of your personal data in certain ways
  • To obtain a copy of your personal data in a structured electronic data file
  • To object to certain processing of your personal data by us
  • To request that we stop sending you direct marketing communications.

If you are concerned about the way we have processed your personal information, you can complain to the Information Commissioner's Office (ICO). Please visit the ICO's website ;www.ico.org.uk for further details.

Contact us

Please direct any queries about this policy or about the way we process your personal information to our Data Protection Officer using the contact details below.

  • Email data-protection@open.ac.uk
  • Telephone +44 (0)1908 653994
  • By post: The Data Protection Officer, PO Box 497, The Open University, Walton Hall, Milton Keynes MK7 6AT.
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CONTACT US

Knowledge Media Institute
The Open University
Walton Hall
Milton Keynes
MK7 6AA
United Kingdom

Tel: +44 (0)1908 653800

Fax: +44 (0)1908 653169

Email: KMi Support

COMMENT

If you have any comments, suggestions or general feedback regarding our website, please email us at the address below.

Email: KMi Development Team