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opal project full details


Online Personal Academic Librarian

This project is to help digital libraries provide some level of effective automated help desk support outside office hours. The project will put in place and evaluate the helpfulness of a model autonomous help desk support system, which will recognise frequently asked questions when they are asked

out of office hours, and will provide the enquirer with help immediately it is needed. The project is being run by the Open University Library and the Knowledge Media Institute, in partnership with Birkbeck College and Leicester University.

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Latest Seminar
Dr Nirwan Sharma
Knowledge Media Institute, The Open University

Designing Dialogic Human-AI interfaces to further Citizen Science practice.

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Knowledge Media Institute
The Open University
Walton Hall
Milton Keynes
United Kingdom

Tel: +44 (0)1908 653800

Fax: +44 (0)1908 653169

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